Take control of your sleep with fewer interruptions.

All Pre-orders shipped out - already out of stock on Pitch Black

Posted by Chris Thomas on September 20, 2016. 0 Comments


It's been a crazy few weeks on so many fronts.

We have fully migrated to Floship for the first time for all fulfillment world-wide. It's been a bit of a learning curve as we have dealt with almost a thousand pre-orders and regular orders travelling all over the world.

For some customers its been smooth sailing but of course, like anything new, there have been a few headaches caused by various carriers we use to ship to certain countries.

We're changing carriers weekly to try and find the best ones to use for each country. Hang in there with us...  

While all this was going on, my amazing assistant Paula had a serious health scare which saw her rushed to hospital for a week or so. I was so worried about her but she's making an excellent recovery and has been hassling me to come back to work! 


Continue Reading »

We've changed currency to USD.

Posted by Chris Thomas on September 15, 2016. 0 Comments

One of the challenges running a global eCommerce business is currency volatility. 

For many years we have been accepting payments in Australian Dollars. When the Australian Dollar was buying close to 1 US dollar everything was fine. 

The last 2 days to Australian Dollar has been buying $0.75c USD.

The issue for us is that we pay our suppliers in USD and our margins have been slashed as a result of the falling Australian Dollar. It's getting harder to stay in business.

So I took the decision today to change currency we collect for payments to USD

I know this is probably going to cause some push-back from our loyal Australian Customers!

To try and sweeten the deal for everyone, I'm now offering free shipping on all products to most countries in the world - USA, CA, AU, UK, EU, SG, HK and many more.

Feedback always welcome, let me...

Continue Reading »

2016 Gen 4. and Original Hibermate will (or at least should) be shipping this week.

Posted by Chris Thomas on August 15, 2016. 3 Comments

At last!

So sorry about the delays getting these products ready for shipping. A lot of you have emailed me lately asking what's going on - its definitely time for an update.

Unfortunately we have been beset by unforeseen production issues which have created delays for a few weeks at a time and causing me a lot of stress and financial headaches.

We have had quality issues for nearly all of the new components - but the main problem has been with the new 2016 masks.

We decided on a high-quality satin for each colour, but when they were being sewn together, the satin wasn't stitching properly - meaning there were threads of fabric being 'pulled' and making the final product very unattractive.

My team asked the factory to remake all the masks with a new even higher-quality 'coated satin' but they flat-out refused, saying they would lose money.


Continue Reading »

All-New Hibermate Headband with Ear Muffs News-flash

Posted by Chris Thomas on July 28, 2016. 0 Comments

It's been a while since I posted an update - it's been super busy here at my end as we push hard to release 3 new products, with a 4th just around the corner!

Speaking of which, after a lot of messing about, we're closing in on a new Hibermate Headband model!

One of the most commonly asked questions we receive in email communications is,

"...can I wear the ear muffs without the sleep mask?"

Well, I hope that in about 6 weeks you'll be able to.

In a recent video I mentioned that we had been testing out lots of headband types and that we'd settled on a really awesome, stretchy band. It is a great headband, but the MOQ (Minimum Order Quantity) the factory needed was 10,000 units.

Unfortunately that's far too many for this little business to order in its life-cycle and the factory wouldn't be swayed.

Continue Reading »

2016 Generation 4 Hibermate is ready for pre-orders

Posted by Chris Thomas on June 02, 2016. 12 Comments

I'm absolutely thrilled to announce that after almost 12 months of development, I'm now taking pre-orders for the all-new 2016 Hibermate (Generation 4).

On Monday this week (30th May 2016) I took delivery of the final prototypes and was so happy with how they look and function!

I told the team to 'get going' - start production!

There will be only 4 colors for this production run of 2,000 units (Pitch Black, Dark Navy, Hot Pink and Kickstarter green). 1,000 will be shipped to Amazon when they're ready and 1,000 will be shipped to our new fulfillment house in Hong Kong (www.floship.com).

Speaking of fulfillment, Floship will be taking over all logistics for us in the coming months which means for the first time, I'll be able to offer you 5 day tracked shipping to just about anywhere in the world for the same price.

Anyway, I filmed...

Continue Reading »

Quick Update on new and improved products (plus a secret re-release of an old product planned at end of video).

Posted by Chris Thomas on April 22, 2016. 1 Comment

Hey guys!

I've just got back from a 10 day trip to Hong Kong and China, meeting with Linda (my key supplier) and going to lots of trade-shows, including HKTDC and Global Sources (my favourite!).

Now that I'm back, I thought I'd take about 5 minutes to show you where I'm up to with the release of various products I'm working on, starting with an update on the all new 2016 Generation 4 Hibermate Sleep Mask with removable ear muffs for sleeping...


PS. I also show off the the new sleeping headphones in the video and if you like you can pre-order them at a steep discount here before they go on sale. (update July 2016: they're fully released, sorry pre-order discounts are over...)

Continue Reading »

Hong Kong - Trade-shows and Product Development

Posted by Chris Thomas on April 12, 2016. 0 Comments

I'm back in Hong King this week.


I'm catching up with some friends, visiting some trade shows and doing some banking (boring!).

But the the main reason I'm here is to catch up with Linda (one of my suppliers) to hopefully finalize the prototypes of the Generation 4, 2016 Hibermate.

It's been a little frustrating getting the prototypes of the ear cups to work as I want them too - changing from Silicone to a soft foam has caused some issues which need to be resolved before I can press the "Big Red Button" and commence production in earnest.

While I'm here I try and shoot some footage of the prototypes to show you where we're up to. Its frustrating to have reached out to my customers last year for feedback on what improvements could be made to the Generation 3, 2015 model and then take so long to...

Continue Reading »

Sneak Peak - 2 new products coming soon...!

Posted by Chris Thomas on March 02, 2016. 0 Comments

Really proud and happy to share a couple of brand new products I've been secretly working on for the last 8 months...

They should be released around Mid-year - coinciding with the relaunch of the new 2016 Hibermate...!

Can't wait!

Anyway, enough waffle. Let's get on with it.

Here's product number 1.

1. The all New Hibermate Sleeping Mask with Headphones:



This has been a labour of love!

  1. It features a contoured single band eye mask with super adjustability. The contouring helps takes pressure from your eyes for REM and also helps to recess the speakers inside the band for side sleeping comfort.
  2. The speakers are removable for washing (please, please, please don't wash the speakers) and there's a half inch of super-soft memory foam to provide additional padding and cushioning for your ears.   
  3. The...
Continue Reading »

New Single Band Ear Muff Prototypes Have Arrived...

Posted by Chris Thomas on February 11, 2016. 1 Comment

Hey guys

Super excited to share some images and information about our first round of single band ear muffs for the next generation Hibermate.


Above: New Prototypes for the Ear Muffs

They're based on the same design as the current dual band silicone cups, but we're looking to change material from Silicone (heavy) to soft Poly Urethane (much lighter).

The great feature of this approach is that you'll be able to purchase a pair of the new cups so you can add them to your favorite headband (if your headband is a strap-type) or sleep mask.

Of course, I'll be offering them as an integrated part of the new 2016 Hibermate sleep mask, and I'll be adding in a free headband in the box so if you don't want the use the sleep mask with the cups, you can...

Continue Reading »

September through December 2015 Income Reports!

Posted by Chris Thomas on January 07, 2016. 4 Comments

Well, after almost 2 exciting years in Hong Kong, we're safely back in sleepy, old Melbourne, Australia!

Extracting ourselves from Hong Kong was like trying to get chewing gum out of hair.

We also brought back 2 cats we'd adopted in Hong Kong - it was very expensive and not recommended!

Tip. Do not let your kids convince you that adopting cats is a good idea if there's any chance you might have to move them to Australia some day.

With all that going on, I've fallen behind on the income reports so I thought I'd just do one catch-up post and consolidate them all in one go.

Overall things remained pretty flat sales-wise, until we hit November and then of course, the big grand daddy month: December, where between the website sales (AUD $19,614.04) and Amazon sales (USD $24,657.10), we hit an all-time monthly record of $44,271.14 (combined currencies -...

Continue Reading »
1 2 3 5 Next »