Refund policy

All Hibermate Sleep Masks are 100% guaranteed against faulty manufacture.

Hibermate stands by its offer to fully refund the purchase price of the Hibermate Sleep Mask and included freight to you. A refund for the cost of freight to return items to us is not included.

All credit card details are checked and authenticated prior to goods being shipped.

Upon return, a credit will be issued and it will appear on your billing statement in approximately 3 working days.

Any claims or returns must be made within 60 days from the date of purchase.

Please contact us prior any return using the following eMail: support@hibermate.com
 
To return goods, pack carefully, put your order number on a piece of paper inside the box and send to:

Panolina UG
Schneemannstr. 24a 
81369 München
Germany

For more information: email: info@hibermate.com