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Amazon removed 60 of my reviews

Posted by Chris Thomas on June 05, 2015. 2 Comments

Short post today, super busy...

As I mentioned in my last Blog post, things are a bit rocky in terms of cash flow and sales.

That's ok, I'm confident we'll pull through.

For a while there, the silver lining on the whole, "Let's give away $45 grand worth of stock, oh, and lets also pay Amazon a couple of grand to fulfill the 697 free orders fiasco" was that many of the folks who scored a free product actually took the time to leave some quite nice reviews about it (about 60).

(There's always "one" dude though isn't there? Even after getting a free one he provided a 1 star rating.)

But anyway, what customers giveth, Amazon can taketh and over 60 reviews were taken down late last week.

I actually had my screen open on my product listing page from the day before, so I was able to capture the "before" and "after" shots...


Above is where we were at and below is where we ended up a couple of hours later...

That's kinda hurt sales a bit.

I decided I'd write Amazon an email and after a bit of digging around found that there's an email address "review-appeals@amazon.com".

It obviously allows you to message the folks there and ask for a re-consideration if reviews have been deleted.



So I haven't heard back from Amazon yet but will make a quick update here if I do!

---------- Update 10 June 2015 ---------------

Well, as expected, I received a proforma response from Amazon regarding the review deletion...

Oh well.





Ran across your blog post, I have reviewed tons of stuff on Amazon, and now they’re removing them all and won’t give me an explanation as to why, just the same cut and past nonsense you received.
Posted by Jodi on March 15, 2016
Amazon removed all of my reviews for no reason, because i got some free product from seller.
Posted by Lynn on August 03, 2015

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